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Find answers via SOLmate Help centre
How do I get started?
Who can use international money transfers?
How do I send money internationally?
How long does it take for the recipient to get the money?
Where can the recipient collect the money?
Can I cancel or refund a transfer?
Can I resend a transfer?
What is the fee to send money internationally?
Which countries can I send to?
Need more info on limits or fees?
Who can use international money transfers?
How do I send money internationally?
How long does it take for the recipient to get the money?
Where can the recipient collect the money?
Can I cancel or refund a transfer?
Can I resend a transfer?
What is the fee to send money internationally?
Which countries can I send to?
Need more info on limits or fees?
How to send money to any bank in South Africa
You can send money from your SOLmate wallet to any South African bank account using the EFT (Electronic Funds Transfer) feature in the app.
Steps to send an EFT:
- Open the Services menu in your SOLmate app
- Tap EFT Transactions
- Enter the amount you wish to send and tap Next
- Select the bank, enter the account number and branch code
- Enter a payment reference (this will appear on the recipient’s bank statement)
Decide if you want the payment to go faster:
You’ll see an “RTC” (Real-Time Clearing) switch
Turn this ON if you want the funds to reflect within 60 minutes
Leave it OFF for standard EFT processing (1–2 business days)
Turn this ON if you want the funds to reflect within 60 minutes
Leave it OFF for standard EFT processing (1–2 business days)
Review all details and confirm the transaction
Important Notes:
Standard EFTs reflect in the recipient’s account within 1–2 business days
If RTC is switched ON:
Payments sent before 15:00 reflect within 60 minutes
If RTC is switched ON:
Payments sent before 15:00 reflect within 60 minutes