Help 2.0

How can we help?

Find answers via SOLmate Help centre

Payments and Transfers

How to send money to any bank in South Africa

What is an Ewallet?

What is wiCode, and how does it work?

What is International Money Transfer and How Does It Work?

How to buy and use vouchers in the SOLmate app

How do Cash Rewards work?

Urgent Issues

I haven't received my Money

My application was declined

Manage your account

Account deletion

How do I change my phone number?

How do I reset my SOLmate App PIN?

Download the App

Where do I download the SOLmate app without the app stores?

About Us

What is SOLmate?

Fees and Limits

Limits for SOLmate

Notifications & Updates

Where do I get the latest updates from SOLmate?

Contact Details & Support Hours

How and when to contact support

How to use SOLmate

How to receive your salary or payments

How to start

What are SOLmate benefits?

Didn’t find what you were looking for?

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