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Find answers via SOLmate Help centre
How do I deposit money using wiCode?
Where can I deposit money using wiCode?
Is there a fee for depositing money via wiCode?
How long does it take for my deposit to reflect?
How do I withdraw money using wiCode?
Where can I withdraw money using wiCode?
Is there a fee for withdrawing money via wiCode?
Does my wiCode expire?
Can I generate multiple wiCodes at once?
What should I do if my wiCode doesn’t generate successfully?
Want to know more about limits?
Where can I deposit money using wiCode?
Is there a fee for depositing money via wiCode?
How long does it take for my deposit to reflect?
How do I withdraw money using wiCode?
Where can I withdraw money using wiCode?
Is there a fee for withdrawing money via wiCode?
Does my wiCode expire?
Can I generate multiple wiCodes at once?
What should I do if my wiCode doesn’t generate successfully?
Want to know more about limits?
What is wiCode, and how does it work?
wiCode is a digital payment method that lets you deposit or withdraw cash at participating retailers using a unique code generated in your SOLmate app. It’s quick, secure, and doesn't require a card.
How do I deposit money using wiCode?
- Open the SOLmate app and tap Receive Money
- Select wiCode Deposit
- Enter the amount and generate your unique wiCode
- Visit a participating retailer and present the code at the till to complete your deposit
Where can I deposit money using wiCode?
You can deposit at the following retailers:
- Shoprite
- Checkers
- Usave
Is there a fee for depositing money via wiCode?
Yes — the transaction fee is 1.75% of the deposit amount, with a minimum fee of R14.
This means if 1.75% of your deposit is less than R14, you’ll still be charged R14.
This means if 1.75% of your deposit is less than R14, you’ll still be charged R14.
How long does it take for my deposit to reflect?
Deposits via wiCode are processed instantly. If you experience a delay, please contact support via the in-app chat.
How do I withdraw money using wiCode?
- Open the SOLmate app and tap Send Money
- Select wiCode Withdrawal
- Enter the amount and generate your unique wiCode
- Visit a participating retailer, present your code, and collect your cash
Where can I withdraw money using wiCode?
Withdrawals are supported at:
- Shoprite
- Checkers
- Usave
- Pick n Pay
Does my wiCode expire?
Yes — wiCodes for both deposits and withdrawals expire after 1 hour.
If your code expires, you can simply generate a new one.
If your code expires, you can simply generate a new one.
Can I generate multiple wiCodes at once?
No — you can only have one active wiCode at a time.
You’ll be able to create a new code after your current code has either been used or has expired.
You’ll be able to create a new code after your current code has either been used or has expired.
What should I do if my wiCode doesn’t generate successfully?
Wait a few minutes and try again. If the issue continues, please contact our support team via the in-app chat.
Want to know more about limits?
For daily and monthly usage limits, please refer to the Limits & Fees page or Help Centre.