Steps to Delete Your Account

If you wish to delete your account and exercise your right to remove your personal data, please follow these steps:

1. Submit a Support Request: To initiate the account deletion process, you need to contact our support team. You can do this through any of the following methods:

• Support Tab in the App: Open the SOLmate app and select the "Support" tab.

• WhatsApp: Send a message to our support team via WhatsApp at +27639445086

• Email: Email our support team at support@solmate.co.za.

2. Provide Necessary Information: In your support request, please provide the necessary information to verify your identity and account ownership. This typically includes your phone number, full name, and any other details requested by our support team.

3. Confirm Deletion Request: Once your support request is received, our support team will contact you to confirm your request. You may need to provide additional verification to ensure the security of your account.

4. Account Deletion: After confirmation, our support team will process your request and delete your account. You will receive a confirmation once the deletion is complete.

By following these steps, you can manage your personal data and exercise your right to delete your SOLmate account. Thank you for using SOLmate, and we are here to support you with any questions or concerns.