5 steps to get a card

SOLmate is your financial mate. It’s the simplest account which you can open with only an SA ID or your valid foreign passport

To start enjoying SOLmate, there are 5 simple steps:

Step 1. Download the SOLmate mobile app

Step 2. Register with your phone number. Use the international format eg. +27601112233.

Step 3. Verify your identity online - go to Settings and choose Identity Verification. You have to submit only two photos:

  • Valid passport (foreign passport allowed) or SA ID card
  • Just a selfie, photo of yourself

Our onboarding team will receive your submission and process it, usually within 1 business day. Watch out for app notification and in-app Chat for feedback. Make sure you enable SOLmate app notifications in Settings.

Step 4. Order your SOL Card. Physical SOL Card - select the delivery method and delivery address.

Step 5. Pay the card activation fee. You can do it by:

  • EFT transfer directly into your SOLmate profile
  • Cash payment via any Standard Bank ATM
  • Cash payment in selected retail shops via Pay@
  • Receiving a transfer from another SOLmate user

When you receive your SOL Card

  • activate it in the SOLmate app
  • set up your personal card PIN on the SOLmate app