SOLmate is your financial mate. It’s the simplest account which you can open with only an SA ID or your valid foreign passport
To start enjoying SOLmate, there are 5 simple steps:
Step 1. Download the SOLmate mobile app
Step 2. Register with your phone number. Use the international format eg. +27601112233.
Step 3. Verify your identity online - go to Settings and choose Identity Verification. You have to submit only two photos:
- Valid passport (foreign passport allowed) or SA ID card
- Just a selfie, photo of yourself
Our onboarding team will receive your submission and process it, usually within 1 business day. Watch out for app notification and in-app Chat for feedback. Make sure you enable SOLmate app notifications in Settings.
Step 4. Order your SOL Card. Physical SOL Card - select the delivery method and delivery address.
Step 5. Pay the card activation fee. You can do it by:
- EFT transfer directly into your SOLmate profile
- Cash payment via any Standard Bank ATM
- Cash payment in selected retail shops via Pay@
- Receiving a transfer from another SOLmate user
When you receive your SOL Card
- activate it in the SOLmate app
- set up your personal card PIN on the SOLmate app